Information for residents, businesses and workers

COVID-19 scams Thames Valley Police is urging people to be vigilant against criminals attempting to use the publicity around COVID-19 as a chance to target them with fraudulent emails, phone calls, text messages or door to door services. To stay safe residents should follow advice on Covid-19 related scams. Residents can also receive regular updates about potential scams in their area by signing up to Thames Valley Alert Community Messaging.

Supporting the vulnerable If you have been shopping for neighbours or family members who are vulnerable, elderly or self-isolating, please continue to do so. The government says you are allowed to leave your home to provide care or to help a vulnerable person. Just be careful to follow the usual guidance about washing your hands and keeping a safe distance from others. Where possible, it is sensible to leave the shopping on the doorstep for them rather than handing it to them directly.

Support for shops and businesses that have now closed Many of our shops and other businesses have either closed or will be closing following the government announcement that all but essential businesses need to do this. If your business or shop has been forced to shut, please go to South & Vale Business Support website. There is already lots of helpful information on there and Vale staff are working hard to ensure it is up to date each time the government provides more detail about the help available.

Workers’ support package On 20 March, the Chancellor announced a package to support workers and protect people’s jobs and incomes as part of the national effort in response to coronavirus. More details on the announcement can be found here: https://www.gov.uk/government/news/chancellor-announces-workers-support-package Guidance on how to access the Coronavirus Job Retention scheme can be found here: https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-support-for-businesses#support-for-businesses-through-the-coronavirus-job-retention-scheme

Council tax Anyone facing immediate difficulties paying their council tax should contact us via: Vale – vowh.counciltax@secure.capita.co.uk / 0345 302 2315

Chancellor announces workers’ support package